FAQ
Got questions?
We have answers.
Everything you need to know about Patchly before you try it.
Can't find your answer? Email us at hello@patchly.com — we reply within 24 hours.
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Using Patchly
Patchly patches use hydrocolloid technology — the same material used in medical-grade wound dressings. Applied to a pimple, the patch creates a sealed environment that draws pus and oil out through osmosis while protecting the area from bacteria, fingers, and phone screens. The patch turns white as it absorbs — that's your visible proof it's working.
Minimum 6 hours — we recommend overnight for best results. You can wear them up to 12 hours. The patch will turn white or opaque when it has done its job. Don't peel it off too early — let it absorb as much as possible.
Apply at night before bed on clean, dry skin. This gives the patch maximum time to work. You can also wear them during the day — they're nearly invisible and go under makeup — but overnight use gives the best and fastest results.
Yes — but apply Patchly before any serums, moisturizers, or oils. Oily residue on the skin will reduce patch adhesion. Apply to clean, dry skin first, then layer other products around the patch. Never apply an oil or heavy moisturizer directly on or around the patch area.
Absolutely. The ultra-thin (0.03mm) translucent design means most liquid foundations and concealers apply smoothly on top. Use a gentle patting motion rather than swiping to avoid lifting the edges. Many customers wear Patchly throughout the day without anyone noticing.
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Skin Types and Concerns
Yes. Patchly is free from fragrances, alcohol, parabens, benzoyl peroxide, and salicylic acid — all common irritants for sensitive skin. Our patches use only medical-grade hydrocolloid and acrylic adhesive, both of which are clinically proven to be well-tolerated by sensitive skin types.
Absolutely. Patchly is one of the safest acne treatments available because it contains no active drug ingredients — just hydrocolloid. It's suitable for teens 13+ and is often recommended by parents specifically because it avoids the harsh ingredients found in many teenage acne products.
Patchly works best on whiteheads and surface-level pimples with a visible head. For deep cystic acne (no visible head, very deep under skin), the patches will reduce inflammation and protect from picking, but results will be less dramatic. We always recommend consulting a dermatologist for severe or persistent cystic acne.
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Results
The patch will turn white or opaque when it has absorbed pus and oil. The more it absorbs, the whiter and slightly raised it will look. When you peel it off, you should find a visibly flatter, less red pimple. Some pimples may take 1–2 nights for full results depending on size and depth.
Each pack contains 108 individual patches in two sizes — small (10mm) for targeted use and medium (12mm) for larger pimples. For most users with occasional breakouts (2–4 per week), one pack lasts 6–10 weeks. Daily users may prefer our bundle options for better value.
No. Patchly patches are designed to be non-irritating. The adhesive is medical-grade and leaves no sticky residue. You may notice a small indentation immediately after removal, which disappears within minutes. By using patches instead of picking, you're actually preventing the long-term scarring that picking causes.
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Shipping and Delivery
Orders ship within 24 hours. Estimated delivery to the US: 6–10 business days. You'll receive a tracking number by email as soon as your order ships. Track your order anytime on our order tracking page.
Yes — free standard shipping on all orders over $40. Orders under $40 ship for $3.99. Our 2-pack and 3-pack bundles both qualify for free shipping.
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Returns and Guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your results for any reason, email us at hello@patchly.com within 30 days of delivery and we'll refund you in full. No need to return the product. No questions asked.
Email us at hello@patchly.com within 7 days of delivery with a photo of the damaged item. We'll send a replacement immediately at no charge — no need to return the damaged product.
Ready to try it?
108 patches. One ingredient. Gone by morning.